Mark P. and Ford Escape just tuned up and ready to go cross county

We are planning a cross country trip in our 2004 Ford Escape and wouldn’t consider taking it on the road until Mike’s Auto Repair checked it out.  Mike’s Auto Repair has been taking care of our family of Fords for many years.  Our 2000 Ford Ranger, 2005 Ford Taurus and our 2004 Ford Escape.  He is worth the trip from Santa Ana to Huntington Beach because Mike is easy to talk to and you feel comfortable knowing your car is in good hands.  Mike prioritizes the work that needs to be done, understanding my concerns and importantly budget.  Our Ford Escape had exactly 100,000 miles on it and it was scheduled for its factory maintenance tune-up.  Mike’s Auto Repair did a great job at a reasonable price. Mark P.

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Noelle D. is a Mike's Auto Service Customer for Life!

Check and advise for oil coming out of tail pipe and using 1 quart of oil per hour.  That is one of our most concerning tows this year and extremely unusual symptoms for a 04 Saturn.  Our first thought was severe engine damage.  It was being towed in from the Chevy dealer and their recommendation to the customer was to tear down the engine for inspection.  Once the car was at the shop and we drove it in the building there was a hellacious noise coming from the engine in the timing cover area.   The first thing we checked was the oil pressure and found it low. 

After inspecting the Saturn VUE, Mike decided to call Noelle directly to get a clear understanding of what happened at the dealer.  It turns out that she went to the dealer for her “free” oil change service a few days ago.  When her vehicle started making noise and loosing oil, she brought it back to the dealer.  After their initial inspection their recommendation was to tear into the engine and quoted her a starting price of$1,200.  Noelle looked us up on Google Saturn Auto Repair Huntington Beach.  There she read our customer reviews and our experience with Saturns and decided to have her Saturn VUE towed to Mike’s Auto Repair. 

After our initial inspection and testing the oil pressure we decided it best to start from the beginning with removing the oil filter and drain the remaining oil.  There lied Noelle’s problem – the oil filter.  The canister oil filter seemed to have been installed incorrectly with the tip of the canister cocked and bent to one side causing the sever oil pressure leak – lack of oil pressure in the engine causing low oil pressure.  We installed a new oil filter, filled the vehicle with oil, ran the engine and test drove.  The car drove without any problem.

As we explained to Noelle, these sorts of things happen occasionally when working with parts or even human error.  Where the difference lies with us is how it is handled.  The first thing in auto repair 101 is recheck the work that was recently done especially if it is in relation to the last repair.  Many times it is something different, but again there are times when it is related.

Noelle is very pleased that her Saturn did not sustain any damage and it was quickly diagnosed and repaired by Mike’s Auto Repair.  We suggested as a courtesy that the dealer should be informed of the faulty oil filter.  This will protect her in case there is any unforeseen damage to the engine from their mistake and we explained professional businesses appreciate being notified when something is installed incorrectly so they can follow-up to insure that this could not happen again.  Noelle agreed and will contact them, but says she is a Mike’s Auto Service customer for life.

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Honda Pilot Repair – Huntington Beach

August 16, 2010

Honda Pilot Repair

We heard about Mike’s Auto Repair from my hair dresser.  She was very happy with Mike’s service and hence so are we! Mike has worked on our 99 Chevy Impala and 95 Chevy Pickup.  He kept that truck going with minimal repairs. When the air conditioning  finally failed, they were able to take care of it.  Today Mike’s Auto [...]

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Toyota 4Runner Repair – Huntington Beach

August 16, 2010

My husband Don and I have been going to Mike’s Auto Repair before we got married.  That has been over ten years.  We have evolved from our two seater Honda CRX to our more luxurious Infiniti QX4 and more practical Toyota  4Runner.  They have kept our cars going through the years new or used.  You can trust Mike’s Auto Repair. [...]

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Ford E-150 Repair Huntington Beach CA

August 4, 2010

I run a busy catering business and depend on my Ford E-150 to be safe and reliable.  I appreciate the fact that Mike’s Auto Repair understands my time restraints and they have serviced my Ford E-150 thoroughly since it was new. In fact prior to the van’s warranty expiring, Mike heard a noise in the differential [...]

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Toyota Repair – Westminster CA

August 2, 2010

Toyota Repair Westminster

We have known Mike for over eight years and Mike’s Auto Service has been servicing not just our reliable 1996 Toyota, but our our 2007 Honda CR-V and our 2004 Chevy Astro Van.  We are very pleased with their repair and maintenance work, the service and the personal touch Mike and Val bring [...]

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2005 Toyota Camry Repair – Fountain Valley CA

July 1, 2010

2005 Toyota Camry Repair

We never worry when leaving our cars for service or some required maintenance at Mike’s Auto Service  We have always found Mike’s service to be honest with the highest quality of workmanship.  We originally found Mike’s Auto repair Service on the AAAwebsite.  By coincidence a friend told us that he was going to Mike’s so we [...]

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Infinity Brake Repair – Laguna Niguel

June 30, 2010

2003 Infinity G35 Brake Repair

That’s right I come all the way from Laguna Niguel to have Mike’s Auto Service work on my 2003 Infinity G35.  My in-laws have been using Mike’s Auto Repair Service for many years and kept telling me you have to go see Mike.  I finally did and now realize how I was taken advantage [...]

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Honda CRV Service – Tustin CA

June 30, 2010

Mike’s Auto Repair Service has been taking care of all my vehicles for a very long time.  I met Mike and Val when I owned my flower shop the The Flower Place in Fountain Valley.  They serviced my 2003 and 2006  Chrysler Town and Country delivery vans and kept them going.  Not only did I trust [...]

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Chrysler 300 Repair Huntington Beach CA

June 21, 2010

I am very happy with my 2007 Chrysler 300 and I am very happy taking it to Mike’s Auto Service for its regular oil changes.  I met Mike and Val through LeTip of West Orange
 County.  I find they are more convenient, they are able to turn it around quickly and much more reasonably priced than the [...]

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